In-App Customer Service app for iPhone and iPad
4.8 (
4208 ratings )
Business
Developer: Bright Pattern. Inc
Free
Current version: 1.0, last update: 6 years agoFirst release : 28 Jun 2017
App size: 11.08 Mb
Bright Patterns In-App Customer Service application allows customers requesting live customer support from a contact center agent within the context of their mobile app, without having to begin a new call, go through the IVR, wait in a new queue, identify themselves, and explain why they are calling, which is typical of today’s contact centers. It provides rich contact experience that includes including sending pictures, files, location, voice and video calling.